Shipping & Returns

Shipping Policy

Shipping is a flat rate of $20.00 CA and is included in the total at checkout. We ship anywhere in Canada. Customers must cover shipping costs on any returns unless a mistake was made on our part. For more information on shipping, please contact us.

Return & Exchange Policy

We offer complete refunds on all items if you contact us within 2 weeks of having received your order. Please email support@primitivearts.ca for return inquiries. The customer is responsible for covering the cost of shipping on all returns, unless an error was made on our part in your order.

Please note, we do not accept returns on plant medicines, Kuripes and Tepes, or damaged items.